29-5, 5th Floor, The Boulevard Offices Mid Valley City, Lingkaran Syed Putra, Mid Valley, 59200 Kuala Lumpur
Work Hours

Monday to Friday: 8.30AM - 7.00PM

About Us

Here at Kexxel we combine the best trained personnel with industry best practice to provide the highest standards in BPO services.

Welcome to Kexxel

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How It All Began

Kexxel’s story started back in 2012 when Malaysian entrepreneur, Yeoh Boon Pin founded Kexxel Group to leverage a modern approach to meet the emerging needs of the challenging BPO Industry. With a combined experience of more than 30 years and experts from various backgrounds, we specialise in utilising the strength of individuals and transformative procedures that encourage extension and integration.

By initiating connected cultures in each of our call centre and telemarketing locations, we strive to change current common industry pre-conceptions of what outsourcing is. Our goal is to take the Industry’s outsourcing needs and elevate them to the next Level. Kexxel boasts a team of goal driven Individuals looking to storm the market with their innovative ideas and New Age resolution. We want you to sit back and relax, focus on what you do best and outsource the rest!

As a global leader in Corporate Training & Communications we at Kexxel are dedicated to providing the highest standards in BPO services by combining the best trained personnel with industry best practice.

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Company Values

Customer focus

We put our clients’ needs first and strive to exceed their expectations every time.


We are committed to delivering high quality services that meet or exceed industry standards.


We conduct ourselves with honesty, transparency, and accountability in all our dealings.


We encourage and embrace new ideas, technologies and approaches that help us stay ahead of the curve.


We believe in the power of collaboration and work together to achieve our common goals.

People development

We invest in the professional growth and development of our employees, providing them with opportunities to enhance their skills and advance their careers.

Our Mission

At Kexxel, we are committed to providing exceptional BPO services that exceed our clients’ expectations. We leverage the latest technologies, industry best practices, and a highly skilled workforce to deliver superior results across a range of business functions. Our mission is to help our clients achieve operational efficiency, reduce costs, and enhance customer satisfaction, while fostering a culture of innovation, collaboration and continuous improvement.

Our Vision

To be the leading provider of world-class business process outsourcing services, delivering innovative solutions that help our clients achieve their strategic objectives, and creating sustainable value for our stakeholders.

We Provide Solutions Across Multiple Domains

At Kexxel BPO, we understand that every business is unique and has specific needs. Our BPO services are designed to provide tailored solutions that increase efficiency, reduce costs and help businesses grow.

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Customer Support
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Social Media & Live Chat
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Market Surveys
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Inbound / Outbound Telesales
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Technical Support
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Satisfied Clients

Our Team

Meet the dedicated individuals who power our business and drive our success

Sumita Dharan (Sue)

Head of Quality and Process


Managing Director

Adora Tan

Director, Client Management