Address

29-5, 5th Floor, The Boulevard Offices Mid Valley City, Lingkaran Syed Putra, Mid Valley, 59200 Kuala Lumpur
 
 
Work Hours

Monday to Friday: 8.30AM - 7.00PM

Do what you do best,
and outsource the rest

Running a business is tough work, let us take on the burden of your live chat, telesales and customer support operations so that you can focus on what you do best – growing your business.

Happy telesales staff

Get In Touch

Reach out to us via email at sue@kexxel-bpo.com or directly from our contact form here.

Our Consultant Will Reach You

Unlock your business potential with our tailored consultation. We will discuss your specific needs and goals, and provide a clear plan for success with our expert services.

We Prepare A Proposal For You

We will create a tailored proposal & agreement contract with transparent pricing for your business needs and goals after the consultation.

Choose KEXXEL-BPO to maximise your business' time, money, and reputation.

As a global leader in Corporate Training for 20 plus years, Kexxel brings unprecedented levels of telephony excellence to the BPO Industry.

Best in class communications and transparency

Regular updates, 24hr monitoring tools and crystal-clear communications mean you are always in control while we do the work.

Top-tier security and data protection

Kexxel’s full compliance with the Personal Data Protection Act (PDPA) means your organisation's sensitive information is processed lawfully, respectfully, and securely at all times.

Experienced and qualified staff

Kexxel-BPO’s commitment to hiring & training ‘the best of the best’ means that our teams have the skills and the experience to effectively handle your business processes.

What is BPO?

BPO stands for Business Process Outsourcing. It refers to the practice of contracting specific business tasks or processes to a third-party service provider. These tasks can include customer support, technical support, social media & live chat, inbound & outbound telesales, and more. BPO allows companies to focus on their core competencies while delegating non-core functions to specialised providers. It can lead to cost savings, increased efficiency, improved customer relations, and access to specialised skills or technology.

Choosing the right BPO partner is therefore crucial for the success of your business. Avoiding an unreliable BPO partner can save your business time, money and reputation. By looking out for red flags such as a lack of communication and transparency, inadequate security and data protection, inexperience,  unqualified staff, poor quality of service, hidden costs and unexpected charges, you can make an informed decision and choose a BPO partner that aligns with your business needs.

Satisfied Clients
0 +

Why Choose Us?

Discover the key factors that set us apart from the rest

Kexxel BPO offers a unique combination of tailored solutions, experienced team, advanced technology, strong customer service and cost-effective pricing which makes us stand out from the competition.

A young BPO telephonist wearing headset.
Comprehensive security and data protection

Tailored Solutions

Experienced Team

Transparent communication and regular updates

Advanced Technology

Get In Touch With Us

Our Consultant Will Reach You

Relax & Let Us Do All the Work

Grow Your Business with Confidence: Kexxel BPO's Customised Solutions for Your Unique Needs

Our goal is to help businesses grow and succeed by taking on the tasks that consume valuable time and resources. We have the expertise and experience to get the job done right. Our team of highly skilled professionals will work closely with you to understand your specific needs and develop a customised solution that meets those needs. With Kexxel BPO, you can focus on growing your business while we take care of the rest.

Play Video

We Provide Solutions Across Multiple Domains

At Kexxel BPO, we understand that every business is unique and has specific needs. Our BPO services are designed to provide tailored solutions that increase efficiency, reduce costs, and help businesses grow.

Young Muslim girl

Customer Support

Young asian girl with laptop

Social Media & Live Chat

girl smiles at camera

Market Surveys

Young man smiles at camera

Inbound / Outbound Telesales

Technical staff

Technical Support

Client Success Story

Our Clients’ Success is Our Success: Discover How Kexxel BPO’s High-Quality and Tailored Services Have Helped Clients Achieve Outstanding Business Outcomes and Growth

Play Video
Kexxel BPO Client testimony
Play Video
Kexxel BPO Client testimony
Play Video
Kexxel BPO Client testimony
Play Video

Partner with Kexxel BPO and Watch Your Business Grow

By working with Kexxel BPO, you can benefit from increased efficiency, reduced costs, improved productivity, enhanced scalability, and access to advanced technology, which will help your business grow and prosper.

Increased Efficiency

By outsourcing certain processes to us, you can free up your internal resources and focus on core business activities, resulting in increased efficiency.

Improved Productivity

Our team of experts is highly skilled and experienced, meaning that they can deliver results faster and more efficiently than in-house staff, leading to improved productivity.

Reduced Cost

We offer cost-effective solutions that can help you lower your overall business expenses.

We Operate Worldwide

At Kexxel-BPO, we pride ourselves on being a global provider of exceptional business process outsourcing solutions. With a vast network spanning across continents, we are committed to delivering unmatched services to clients from every corner of the globe.

Map displaying global locations of Kexxel-bpo

Let's Chat!

We welcome your inquiry