Address
29-5, 5th Floor, The Boulevard Offices Mid Valley City, Lingkaran Syed Putra, Mid Valley, 59200 Kuala Lumpur
Work Hours
Monday to Friday: 8.30AM - 7.00PM
Do what you do best,
and outsource the rest
Running a business is tough work, let us take on the burden of your live chat, telesales and customer support operations so that you can focus on what you do best – growing your business.
AI Voice Integration
Our proprietary best-in-class AI Voice technology makes multi-lingual 24/7 First Call Resolution a scalable reality for all our clients and their customers. Contact us for more info and/or to schedule a demo.
Get In Touch
You can reach out to our team via email at sue@kexxel-bpo.com or directly from our contact form. Alternatively you can call us at any time on +60122528460
Our Consultant Will Reach You
Unlock your business potential with our tailored consultation. We will contact you to discuss your specific needs and goals, and provide a clear plan for your success with our expert services.
Choose KEXXEL-BPO to maximise your business' time, money, and reputation
As a global leader in Corporate Training for 20 plus years, Kexxel brings unprecedented levels of telephony excellence to the BPO Industry.
Best in class communications and transparency
Regular updates, 24hr monitoring tools and crystal-clear communications mean you are always in control while we do the work.
Top-tier security and data protection
Kexxel’s full compliance with the Personal Data Protection Act (PDPA) means your organisation's sensitive information is processed lawfully, respectfully, and securely at all times.
Experienced & qualified staff
Kexxel-BPO’s commitment to hiring & training ‘the best of the best’ means that our teams have the skills and the experience to effectively handle your business processes.
Transform your operations with our AI-powered BPO solutions
Our advanced voice AI offers seamless speech recognition—more accurate than the average human—combined with instant access to relevant information, 24/7 multilingual support, and consistent performance. Eliminate issues like staff attrition, sick leave, holiday downtime, and overtime costs. Our AI agents never rest, ensuring uninterrupted service that scales with your business. Whether you’re handling customer support, sales, or back-office tasks, our always-on, intelligent solution delivers faster response times, improved satisfaction, and significant cost savings.
What is BPO?
BPO stands for Business Process Outsourcing. It refers to the practice of contracting specific business tasks or processes to a third-party service provider. These tasks can include customer support, technical support, social media & live chat, inbound & outbound telesales, and more. BPO allows companies to focus on their core competencies while delegating non-core functions to specialised providers. It can lead to cost savings, increased efficiency, improved customer relations, and access to specialised skills or technology.
Satisfied Clients
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Discover the key factors that set us apart from the rest
Kexxel BPO offers a unique combination of tailored solutions, experienced team, advanced technology, strong customer service and cost-effective pricing which makes us stand out from the competition.
Comprehensive security and data protection
Tailored Solutions
Experienced Team
Transparent communication and regular updates
Advanced Technology
Ready To Get Started?
Get In Touch With Us
Our Consultant Will Reach You
Relax & Let Us Do All the Work
Grow Your Business with Confidence: Kexxel BPO's Customised Solutions for Your Unique Needs
Our goal is to help businesses grow and succeed by taking on the tasks that consume valuable time and resources. We have the expertise and experience to get the job done right. Our team of highly skilled professionals will work closely with you to understand your specific needs and develop a customised solution that meets those needs. With Kexxel BPO, you can focus on growing your business while we take care of the rest.
We Provide Solutions Across Multiple Domains
At Kexxel BPO, we understand that every business is unique and has specific needs. Our BPO services are designed to provide tailored solutions that increase efficiency, reduce costs, and help businesses grow.
Customer Support
Social Media & Live Chat
Market Surveys
Inbound / Outbound Telesales
Technical Support
Client Success Story
Our Clients’ Success is Our Success: Discover How Kexxel BPO’s High-Quality and Tailored Services Have Helped Clients Achieve Outstanding Business Outcomes and Growth
Partner with Kexxel BPO and Watch Your Business Grow
By working with Kexxel BPO, you can benefit from increased efficiency, reduced costs, improved productivity, enhanced scalability, and access to advanced technology, which will help your business grow and prosper.
Increased Efficiency
By outsourcing certain processes to us, you can free up your internal resources and focus on core business activities, resulting in increased efficiency.
Improved Productivity
Our team of experts is highly skilled and experienced, meaning that they can deliver results faster and more efficiently than in-house staff, leading to improved productivity.
Reduced Cost
We offer cost-effective solutions that can help you lower your overall business expenses.
We Operate Worldwide
At Kexxel-BPO, we pride ourselves on being a global provider of exceptional business process outsourcing solutions. With a vast network spanning across continents, we are committed to delivering unmatched services to clients from every corner of the globe.
